Effective Date: 15/04/2018

Maktech Infosystems Pvt. Ltd. values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.maktechsystems.com or use our products and services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you contact us, request a demo, submit an enquiry, or use our services, we may collect:

  • Full Name
  • Company Name
  • Email Address
  • Phone Number
  • City/Location
  • Business or loan-related data
  • Any information you voluntarily provide through forms, emails, chats, or phone calls

Technical Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Operating System
  • Device Information
  • Date and Time of Visit
  • Pages Visited
  • Referring Website
  • Cookies and Similar Technologies

2. How We Use Your Information

We use the collected information to:

  • Respond to enquiries and support requests
  • Provide software demonstrations
  • Deliver our products and services
  • Improve our website and user experience
  • Process customer requests
  • Send service-related communications
  • Send product updates or promotional information (where permitted)
  • Maintain website security
  • Comply with legal obligations

3. Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell or rent your personal information. We may share information only:

  • With trusted service providers assisting in website hosting, maintenance, communication, analytics, or customer support.
  • When required by law, court order, or government authority.
  • To protect our legal rights, customers, employees, or business operations.
  • During a merger, acquisition, or business restructuring where permitted by applicable law.

All third parties are expected to protect your information appropriately.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide requested services
  • Meet legal, regulatory, accounting, or contractual obligations
  • Resolve disputes
  • Enforce agreements

When no longer required, information will be securely deleted or anonymized where practicable.

7. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as:

  • Website analytics
  • Maps
  • Communication tools
  • Payment gateways (if applicable)
  • Social media platforms

We are not responsible for the privacy practices of third-party websites. Users should review their respective privacy policies.

8. Marketing Communications

With your consent or where permitted by law, we may send information regarding:

  • Software updates
  • New products
  • Service announcements
  • Promotional offers

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option included in such communications.

9. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent where processing is based on consent
  • Object to certain processing activities
  • Request a copy of your personal information
  • Lodge a complaint with the appropriate regulatory authority

We will respond to legitimate requests in accordance with applicable laws.

10. Children's Privacy

Our website and services are intended for businesses and individuals over the age required by applicable law. We do not knowingly collect personal information from children.

If we become aware that personal information of a child has been collected inadvertently, we will take appropriate steps to remove such information.

11. International Data Transfers

If your information is transferred or processed outside your jurisdiction, we will take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices.

The updated version will be posted on this page along with the revised Effective Date.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Maktech Infosystems Pvt. Ltd.

  • Email: sales@maktechsystems.com
  • Phone: +91-9540809797, +91-9818513107