What is Bulk SMS?
Bulk SMS services are fast becoming the easiest and most cost effective tool to connect with existing and potential customers. It allows the user the convenience of sending a message to multiple targeted customers in an instant.
Bulk SMS services are fast becoming the easiest and most cost effective tool to connect with existing and potential customers. It allows the user the convenience of sending a message to multiple targeted customers in an instant.
Suppose that a customer makes complaint of their product fault to company's support center. As and when customer register the complaint at company's software, an SMS confirmation is sent to the customer on their registered mobile number. Similarly, a thank you message will be automatically sent at the time of billing.
The establishment needs to maintain a database of its past customers. This is normally done through the software being used for transactions at the establishment. Now, suppose that the establishment wishes to announce a discount scheme. The bulk SMS service can be used to send an instant message to multiple customers in one go.
Secondly, external databases can also be imported in order to target new customers. Such specific targeting through bulk SMS services has been found to yield much better results in terms of customer turnover than traditional modes of promotion. Moreover, the cost-benefit ratio of this mode of business promotion has been found to be unparalleled in any industry.
Promotion and transactional SMSes are sent in an instant. Depending upon his mobile connectivity, the customer can even receive such an SMS with 0-5 seconds after it is sent.
Users are allotted a unique 6 character sender ID. When a customer receives your SMS, he knows who has sent it.
There is no time limit for consumption of credits purchased. Users are therefore not compelled to finish their quota of credits. On the contrary, they may use their credits as and when they require.
The developer API can be used in any software or web application to send bulk SMS to customers.
Mobile numbers registered with ‘Do Not Disturb’ (DND) are filtered automatically. Thus, this system avoids wastage of credits.
The system is user friendly. You simply have to type the message text and then, either upload the database of phone numbers or select a pre-loaded database and send.
© Copyright 2018 Maktech Infosystems, All Rights Reserved